Description

“Helpdesk Ticket System – With .NETCORE 3.1 Web API and Angular 11” is help desk software that collects all your customer support requests from various channels and manages them from one place.
Technology : C#, ASP.NET CORE 3.1 API, Angular 11, ADO.NET, SQL Server
New Features

Upgraded angular 9 to angular 11 and .netcore 2.1 to .netcore 3.1.
RTL support for Arabic language.
Live ticket chat in ticket detail page.
Remembered grid column visibility.
Separate admin and agent user page.
Separate all language resource files.
UI updates.
fixed some bugs

Features

Fully Dynamic Customised Ticket System
Angular 11 Support
Integrated with ASP.NET MVC
ASP.NETCORE 3.1 Web API used for data fetching
Fully mobile friendly responsive bootstrap 4 design
Dynamic Outgoing Email Configuration
Roles Base Module Permission
17 Multi Languages Support
Multi Admin/Agent
Dynamic Chart Summary
Email Notification
Announcement for Agents and Clients
Powerful Admin And Client Portals
Export Tickets
Dynamic Custom Grids with Column Filters
Easy To Generate Tickets
Export Tickets
Highlight new tickets on ticket listing page
Technician auto assign rules
and many more…