What "no support" means

Products listed as not supported are sold as-is. The author has made it explicitly clear that no assistance will be provided after purchase. This means:

  • The author may decline any support request without explanation
  • There is no obligation to answer installation questions, bug reports, or usage queries
  • Lack of support is not a valid ground for a refund, dispute, or chargeback

You still have options

  • Documentation — most items ship with setup instructions inside the download package.
  • Comments — browse the product's comment section; many common questions are already answered there. You can still post a question, though the author is not obliged to reply.
  • Hire help — for complex customization, consider hiring a developer through our Services section.

When a refund is still possible

Even for unsupported products, you may request a refund if:

  • The product does not match the demo or preview
  • Advertised features are missing
  • The files are corrupted, incomplete, or unusable
  • You accidentally purchased the item twice
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