Covered by support
When an author lists a product with a support period, they commit to:
- Responding to your support requests within a reasonable timeframe during the support period
- Helping with installation, initial configuration, and setup questions
- Investigating and fixing bugs in functionality that was advertised but does not work as described
- Guidance on using features that are part of the published product scope
Not covered by support
- Custom modifications or new features not included in the original product
- Integration with third-party tools, plugins, or APIs not mentioned in the listing
- Issues caused by your own changes to the original code
- General coding education unrelated to the specific product
- Requests submitted after the support period has expired
The support status and its duration (e.g. 1 month, 6 months, 1 year, or Forever) are always displayed on the product page before you buy.
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